Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-elders-blended-families.denvermentalhealthcare.com (hereafter referred to as “TFEB,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described in this policy.

Scope

This policy covers all aspects of your interaction with TFEB’s online presence, including but not limited to:

Please note that this policy does not extend to external platforms, as each has its own privacy policies governing their data handling practices. We encourage you to review these policies to understand how your information is treated outside of TFEB’s control.

Processing Activities

This Privacy Policy outlines our procedures for:

  • Using our applications and services as an authorized user
  • Accessing or visiting our websites associated with this policy
  • Engaging with us through various communication channels, such as emails, calls, or text messages

Personal Data Collection

We collect several types of personal information to enhance your experience and provide tailored services. Here’s a detailed breakdown:

  • Account Information: Details required to create and manage your user account on our platform.
  • Payment Information: Transaction data needed for processing payments, including credit card numbers (masked), billing addresses, and payment history.
  • Financial Information: Data related to your financial status, income, or insurance coverage, which may be collected for billing or service customization.
  • Purchase Information: Records of products or services purchased through our platform, including order details and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to improve user experience and analytics.
  • Location Data: Your geographical location information, which we may collect for personalized content or service delivery.
  • Feedback and Reviews: Content you voluntarily submit, including comments, ratings, or reviews, to help us improve our services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to personalize your experience on ours.
  • Product Interest Data: Details about products you show interest in, purchase, or review, for targeted marketing and service improvements.

We gather this data through direct user input forms, interactions with our systems, and automated technologies, such as cookies and tracking pixels. We also receive personal information from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

  • Strictly Necessary: These cookies are essential for the basic functions of our website, such as enabling secure log-ins or maintaining session information.
  • Preference: They allow us to remember user preferences, language settings, and display options.
  • Analytics: Used to gather insights into how visitors interact with our site, helping us improve its performance and content.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your preferences.

Data Retention and Deletion

We retain personal data for varying periods, depending on the purpose for collection:

  • Legal Requirements: We may store data longer than necessary to comply with laws, regulations, or legal processes.
  • Business Needs: Personal information is kept as long as it is required for our legitimate business interests and to provide you with services.
  • Consent or Contractual Obligations: Data related to contracts or user consent may be retained until the agreement is fulfilled or terminated.

Once the data’s purpose is no longer relevant, we delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  • Third-Party Processors: Secure third-party service providers process data on our behalf, ensuring they adhere to strict privacy and security standards.
  • Regular Audits: Regular security audits and assessments help us identify and mitigate potential risks.

Children’s Privacy

Our services are not directed towards children under 18 years of age. We do not knowingly collect or solicit personal information from minors. Parents or legal guardians who believe their child has provided personal data without proper consent should contact us to have that information removed.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the data we hold about you and ask for corrections if it’s inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In some regions, you can request the deletion of your data, unless we have legitimate grounds to retain it.
  • Restriction: You may restrict how we process your data in certain circumstances, such as challenging its accuracy or preventing direct marketing.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  • Objection: You can object to processing activities based on legitimate interests or consent.
  • Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise these rights or have any data-related queries, please reach out to our privacy team at contact@therapy-for-elders-blended-families.denvermentalhealthcare.com or via postal mail to the address provided on our website. We will respond to your request as quickly as possible and within applicable time frames.

Changes to Privacy Policy

We may update this Privacy Policy from time to time, reflecting changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

For any questions, concerns, or requests regarding privacy or this policy, please contact us:

  • Email: contact@therapy-for-elders-blended-families.denvermentalhealthcare.com
  • Postal Mail: [Privacy Team Address] (provided on our website)

We are dedicated to maintaining the highest standards of data protection and transparency. Thank you for choosing TFEB, and we look forward to serving you while respecting your privacy.